Our TotalCare Managed Services
We take your company out of reactive mode and put you in a proactive mode that will increase your productivity and reduce your IT costs.
Our managed services are a group of services tailored to your company, keeping your budget and your goals in mind. Our TotalCare contracts are all-inclusive and provide you with 24/7 monitoring services geared to optimize your network, reduce your down time and increase your productivity.
We do that by adopting state-of-the-art monitoring software, along with our Network Operating Center. Our TotalCare contracts offer our clients stability, security, preventative maintenance and network optimization all at a fraction of the cost of a full-time IT person. We also work side-by-side with your internal IT manager (if you have one) and reduce their load by handling all of the preventative maintenance that can be time consuming.
TotalCare saves you TIME: Monthly Report Card, Third Party Vendor Assistance, Vendor Liaison, Daily Checking of Backups, Unlimited Email/Web Support, Unlimited Telephone-Based Support, Guaranteed Response Time, Network Documentation, Asset Tracking, Annual Budgetary Meeting
TotalCare saves you MONEY: No Travel Time, Setup of New Users and Computers, Microsoft Premier Support, Discounted Rates, Fixed Price Projects, No Overtime Rates
TotalCare saves you AGGRAVATION: Site Survey, Testing Backups, Proactive Maintenance of Server(s) and Desktops to optimize performance, Disaster Recovery Planning, Confidentiality, No Termination Penalties, Guaranteed Satisfaction
Our service contracts are designed with your budget in mind. We stabilize your budget while providing you with the best service. Call us today at 440.838.4111 for a FREE assessment and to explore how we can help you save money on your IT budget.
"...Most recently, we have migrated to remote monitoring of all of our servers and IT systems by DIS. This process has been a wonderful solution for us. It has saved both time and money for the city while providing us with exceptional service. There are times when we actually receive a call that DIS personnel are coming out to address a concern before we are even aware that the concern exists."
- City of North Royalton