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From the President

Our Total Care Managed Services
keep your company up and running.

Robert Najjar
We take your company out of reactive mode and put you in a proactive mode that will increase your productivity and reduce your IT costs.

Your server is down.
Which scenario would you prefer?

1. Your employees spend the next 4 hours standing around, being totally unproductive, because your IT person isn't able to get there until the afternoon.  Are your employees even able to request service without your approval - which could take up even more time? 

2.  You walk into the building and find everyone at their desks working.  Your secretary informs you that when she came in, your IT person was leaving.  He had come straight to the office upon receiving notification that your server was down.  He had the problem fixed before your company even opened. 

We think #2 is the only option.

Our managed services are a group of services tailored to your company, keeping your budget and your goals in mind. Our TotalCare contracts are all-inclusive and provide you with 24/7 monitoring services geared to optimize your network, reduce your down time and increase your productivity.

Our TotalCare contracts offer our clients stability, security, preventative maintenance and network optimization all at a fraction of the cost of a full-time IT person. We also work side-by-side with your internal IT manager (if you have one) and reduce their load by handling all of the preventative maintenance that can be time consuming.

TotalCare saves you TIME: Monthly Report Card, Third Party Vendor Assistance, Vendor Liaison, Daily Checking of Backups, Unlimited Email/Web Support, Unlimited Telephone-Based Support, Guaranteed Response Time, Network Documentation, Asset Tracking, Annual Budgetary Meeting

TotalCare saves you MONEY: No Travel Time, Setup of New Users and Computers, Microsoft Premier Support, Discounted Rates, Fixed Price Projects, No Overtime Rates

TotalCare saves you AGGRAVATION: Site Survey, Testing Backups, Proactive Maintenance of Server(s) and Desktops to optimize performance, Disaster Recovery Planning, Confidentiality, No Termination Penalties, Guaranteed Satisfaction

Our service contracts are designed with your budget in mind. We stabilize your budget while providing you with the best service. Call us today at 440.838.4111 or email us for a FREE assessment and to explore how we can help you save money on your IT budget.

Best Regards,

Robert Najjar,
President, DIS Computers



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